Returns & Exchanges
At Kumiho Crossdress, we want you to feel confident in your identity, which is why we offer a 30-day return policy on all unworn items in their original packaging. Please ensure that intimate items and silicone products remain sealed for hygiene and safety reasons.
Initiate Your Request
Contact our support team with your order number and reason for return to receive a Return Merchandise Authorization (RMA) number.
Prepare the Package
Securely pack the items in their original discreet packaging, ensuring all labels and protective films are intact to qualify for a full refund.
Ship the Item
Affix the provided return label or use a tracked shipping service to send the package back to our designated inspection center.
Quality Inspection & Refund
Once our team verifies the condition of the product, your refund or exchange will be processed within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing